Terms of Service

The agreement

By using wildranktechnologies.com, or by engaging Wildrank Technologies ("Wildrank Technologies", "we", "us") to provide services, you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorised to do so.

Scope of services

The work we do for you is described in the proposal, statement of work or campaign plan we both agree in writing. That document sets out the deliverables, the monthly or one-off fee and the duration. Anything outside it is a change request: we will scope and price it before starting, and we will not treat a conversation as an instruction.

Quotations and fees

• Quotations are valid for 30 days unless the proposal says otherwise.
• Retainers are invoiced in advance each month; project work follows the schedule in the proposal.
• Fees do not include third-party costs such as advertising spend, licences or paid tools unless we state that they do.
• We may pause work on invoices that are overdue, after telling you.
• Taxes are charged where the law requires them.

Your responsibilities

• Give us timely access to the accounts, systems, brand assets and information the work depends on.
• Make sure everything you supply is accurate, lawful and yours to use.
• Return approvals promptly — most timelines slip because approvals wait, not because work does.
• Keep your own copies of any content or data you send us.
• Comply with the terms of the platforms we operate on your behalf (Google, Bing, Meta and others).

Third-party platforms

A large part of our work happens inside systems we do not own or control. Search engines, AI assistants and advertising platforms change their algorithms, policies and interfaces without notice, and they sometimes suspend accounts or disapprove ads based on their own decisions. We manage those platforms carefully on your behalf, but we cannot guarantee their behaviour, and we are not responsible for platform decisions made independently of us.

No guarantee of specific results

We will not promise you a particular ranking, traffic volume, AI citation, lead count or revenue figure, and you should be cautious with any agency that does. Search and AI visibility depend on factors outside anyone's control, including competition, platform policy and your own market. What we commit to is the process we described in your plan and honest reporting against it. Past results for other clients are not a promise of yours.

Intellectual property

• Your material. You keep ownership of everything you give us — brand assets, copy, images, data — and you grant us the licence needed to do the work.
• Our deliverables. Ownership of the finished work passes to you when the related invoice is paid, except for third-party components and our pre-existing frameworks, templates and internal tooling, which stay ours and are licensed to you for use in the delivered work.
• Portfolio. Unless you ask us in writing not to, we may reference the work we did for you in our portfolio and case studies, without disclosing confidential information.

Confidentiality

Each of us will keep the other's non-public business information confidential and use it only to perform this agreement. This does not cover information that is already public, was already known to the receiving party, or must be disclosed by law.

Data protection

How we handle personal data is set out in our Privacy Policy. Where we process personal data on your behalf as part of a service, we do so on your instructions and in line with the applicable data protection law.

Limitation of liability

To the fullest extent the law allows, our total liability arising out of or relating to an engagement is limited to the fees you paid us for that engagement in the three months before the event giving rise to the claim. Neither party is liable for indirect or consequential losses, lost profits, lost revenue or lost data. Nothing here limits liability that cannot lawfully be limited, including for fraud or death or personal injury caused by negligence.

Termination

Retainers continue for the term in your proposal and may be ended by either party with 30 days' written notice, unless the proposal sets a different notice period. You remain responsible for fees for work already performed and for non-cancellable third-party costs committed on your behalf. We may end an engagement immediately if we are asked to do something unlawful or misleading.

Governing law

Unless your proposal or master services agreement says otherwise, these terms are governed by the laws of the jurisdiction in which the Wildrank Technologies entity that contracts with you is registered, and disputes are subject to the courts of that jurisdiction.

Changes to these terms

We may update these terms for the website at any time; the date at the top shows when they last changed. Terms governing an active engagement do not change without your written agreement.

Contact

Questions about these terms: gupta@wildranktechnologies.com or +1 775 471 5295.